BEAUTY >SKINCARE >MOISTURIZER/CREAM

SKINION Mexico Nopal Cactus Soothing Gel Cream 300ml

Price: $15.00

Reward Point: $0.45
Shipping: Free Shipping on $30+ + Orders from Arukah Natural Health Inc.
In stock.
Quantity

The following Return Policy applies to general online purchases made through Arukah Natural Health, Inc.

Returns and Exchanges are available if initiated within three (3) business days of receiving your package for store credit only (excluding items listed below). You must email customer service within three days to request the return or exchange, any claims made after 3 business days will NOT be accepted. Shipping and handling fees are not refundable. All items must be returned in their original condition; unused, unopened, including packaging. We cannot accept items that have been worn or altered- they will be shipped back at the customer’s expense. Customer is responsible for shipping and handling charges for the exchanged item.

POLICY EXCLUSIONS APPLY FOR THE FOLLOWING ITEMS:

All sales of cosmetics are FINAL. No returns or exchanges can be made on these items unless received damaged, defective or the wrong item(s). Arukah Natural Health, Inc. strives to provide our customers with the best quality and selection of merchandise while keeping the prices unbelievably low.

DAMAGED/DEFECTIVE ITEMS:

WE MAKE THE BEST EFFORTS TO ENSURE THAT ALL ORDERS ARE CAREFULLY INSPECTED BY OUR STAFF FOR DAMAGES AND DEFECTS PRIOR TO LEAVING THE WAREHOUSE. In the case of defective or wrong items, please contact customer service via e-mail (INFO@MENGMENGDASHOP.COM) within three (3) business days of delivery and provide the nature of the defect. Any claims made after (3) business days will NOT be accepted. Our excellent customer care team will work with you to resolve the situation. If a damaged item is received due to rough delivery, Arukah Natural Health, Inc. is not liable for these damages, and claims need to be made with the carrier company.

What is a Manufacture Defective Item and How Do I Make A Claim?

1. “Manufacture Defect” is defined as a frailty or shortcoming in a product resulting from a departure from its design specifications during production.

2. You must notify MENGMENGDASHOP about defective or wrong items within three (3) business days of delivery.

3. Email us at INFO@MENGMENGDASHOP.COM with the invoice number, contact information, and a list of defective items.

4. For each item you must submit a photo of the defective item and its packaging materials and describe the damage that has occurred.

5. Damages without accompanying documentation are not accepted.

6. Please keep the shipment packaging in case of inspection by the shipping company.

7. Once we have received the claim from you, along with the product images, our customer representative will inspect your order and contact you within five (5) business days.

8. On approved damaged items we will e-mail you a return label, and you will return the merchandise to our return center, and once the merchandise is received, a store credit will be issued to you.

Refused and Unclaimed Shipments

Any refused or unclaimed packages will be charged all actual shipping costs. Shipping carriers charge for both to and return shipments.

(Actual shipping costs may be higher than what you were charged for during checkout due to our discount shipping charged to our customers).

If you have any questions on how to return your item to us, contact us. Returns will not be accepted without a Return Authorization number. 
 Please contact mengmengdashop customer service department via email to receive authorization #. 

 Department: Mengmengdashop customer service 
 Email: cs@mengmengdashop.com 
 Phone: 213.382.1200

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