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NEOFLAM EELA 1.5QT(1.5L) COVERED SAUCEPAN w/ Glass Lid, Steam Releasing Knob and Bakelite Handle (7in, 18cm)

Price: $41.99
$44.99 6% Off

Reward Point: $1.26
Shipping: Free Shipping on $79+ + Orders from Neoflam Americas
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We want you to be completely satisfied with your purchase from Neoflam.com.  If for any reason you’re not, send your item back within 30 days of receipt for an exchange or full refund of the purchase price.  If you purchased the item through a retailer other than neoflam.com, please return the item to that retailer in adherence to their return policy.

 

How can I return an item?

 

Buyer must contact cs@mengmengdashop.com before return an item. And after confirm with mengmengdashop customer service department, start by completing the return form portion of the packing slip that came with your item.  Be sure to fill in all information, including the reason for your return and if you’d like to receive an exchange or refund.

Repack all contents in the original packaging.  Some items consist of several parts or pieces.  Always return the entire item or set for a replacement or refund.

Return the package using a shipping carrier of your choice.

 

Limited Lifetime Warranty:

Neoflam backs our superior quality products with outstanding customer service.  We will replace any item found defective in material or workmanship when put to normal household use and cared for according to the instructions.  Minor imperfections, surface markings & slight color variations are normal.  This excludes damage from misuse or abuse, such as improper cleaning, use at excessively high temperatures, neglect, accident, alteration, fire, theft or use in a commercial establishment.

 

Return shipping responsibility:  The cost of returning the item to Neoflam is up to the consumer.

 

Discontinued item returned: If the item you returned is discontinued and is no longer available, Neoflam will automatically replace your item with the most comparable item currently manufactured.  If nothing is available, we will notify you to discuss the next steps.

 

No defect found:  Products found to not be defective in material or workmanship will be returned directly to you with a letter explaining why.

 

If you have any questions about your warranty or return, please submit a message using our Contact Us page.

 

Warranty

We want you to be completely satisfied with your purchase from Neoflam.com.  If for any reason you’re not, send your item back within 30 days of receipt for an exchange or full refund of the purchase price.  If you purchased the item through a retailer other than neoflam.com, please return the item to that retailer in adherence to their return policy.

 

Limited Lifetime Warranty for Cookware Products and 1-Year Limited Warranty for non-cookware products:

 

Neoflam backs our superior quality products with outstanding customer service.  We will replace any item found defective in material or workmanship when put to normal household use and cared for according to the instructions.  Minor imperfections, surface markings & slight color variations are normal.  This excludes damage from misuse or abuse, such as improper cleaning, use at excessively high temperatures, neglect, accident, alteration, fire, theft or use in a commercial establishment.

 

Return shipping responsibility:  The cost of returning the item to Neoflam is up to the consumer.

 

Discontinued item returned: If the item you returned is discontinued and is no longer available, Neoflam will automatically replace your item with t he most comparable item currently manufactured.  If nothing is available, we will notify you to discuss the next steps.

 

No defect found:  Products found to not be defective in material or workmanship will be returned directly to you with a letter explaining why.

 

If you have any questions about your warranty or return, please email to cs@mengmengdashop.com with your order confirmation #.

(Returns will not be accepted without a Return Authorization number.)

Please contact mengmengdashop customer service department via email to receive authorization #.

 

Department: Mengmengdashop customer service

Email: cs@mengmengdashop.com

Phone: 213.382.1200

 

Please list below information via email

Order# / Name / Item / QTY

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